We had been here in the past and always enjoyed our time. We reserved the VIP bowling area as we had 4 kids and 4 adults. We reserved 2 hours.. Even though that area is expensive we had to go down to the bar area to get our own drinks. Not that big of a deal. Then we ordered some pizza and pretzels for the kids. Well…. Since there was only 1 person down there you can imagine how that went….. the VIP area lanes kept messing up and needing to be reset. The balls kept getting stuck in the back. The one lane completely shut down in the middle of our second game. The guys were back there for a long time trying to get it fixed but it never did start functioning correctly. We just have up playing on our lane. They said a couple of times they were trying to give us more time. That never happened. But we were good and just wanted to leave. One would think they would have comped most or all of the second hour ($150 per hour), but they didn’t. Instead the comped our food. (Maybe $60). Some of the food should have been comped as well because the pretzels were cold inside and the beer cheese that they came with was barely warm and super clumpy. Very disgusting looking. Suffice it to say we will not be visiting this establishment again and they should definitely close the VIP area until that area can be maintained appropriately!
Atmosphere is nice. We reserved a lane on a Saturday night. We got there, bowled one game, and then we were asked to leave our lane due to another reservation even though another party had been there longer than us. Very disappointing and unprofessional to double book reserved lanes.
The bowling alley closed early.
Excellent 5 star hotel with a bowling alley. 11 floors of 2 room hotel rooms. A swimming pool and outdoor lounge and a bar with pool tables. Nice city view. Comfortable beds. Built in TV in room bathroom
Loved the environment, the bar, and the bartender! Unfortunately there was ZERO maintenance on the lanes and they had no oil. If you are with bowlers who know how to actually bowl, this is not the place to go. So sad to have to leave such a low review because we loved the vibe, but the bowling was terrible!