BJ's Wholesale Club

I went today to customer service asking to exchange a pair of echo buds that I got 10 days ago since one of them is not working. I spoke to a young guy about it and obviously he did the right thing, asked me for my membership card, after that he checked for the model number inside the echo buds case trying to compare with the model number on the echo buds box and he told me that it is not the same, right away he asked a young lady next to his register to compare the numbers and she said it is not the same, this young guy was trying to give me back the item while asking me if I speak Spanish assuming that I am not understanding what they are trying to say, so I asked him are you telling me that I am trying to steal and he said YES, I asked for his manager, so the manager another young lady came and without approaching me, she just came to review the item make a call and said yes it’s fine and left, the guy told me I am going to give you store credit when I originally ask to exchange it, at the end he handed me a new item and I asked him to open the new one and check for the model or serial number in case this one will give me the same problem and I will have to return, he opened and I said aloud to the young lady next to him, this has the same problem as the other one the model number are not the same, I said exactly so I am not trying to steal right? At the end not even a sorry, so disappointed. Btw I came home and I realized the box and the case have the same model number, so please train your customers service or manager better. Thanks.

Whoever did this section today put the 03/27 in th front and the 3/19 in the back so I won’t give details you already know ‍♀️ ‍♀️ waste of food when this gets expired without a selling it

Las careja que me atendio ayer fue muy descortes me hablo de una manera muy sarcastica, cuando le enseño de mi telefono mi tarjeta de Bjs para pagar me dijo no la puedo recibir, necesito la tarjeta, le expliqué que no la tenía conmigo ya que sienpre pago y es que la temgo en mi telefono mientras yo le exolicaba ella se oaso hablando con la otra cajera que estaba al frente de ella y me hablo muy rudamente , luego habia alguien ahi que le pregunto que lasa ella se lo dijo y esta persina le dijo esta bien que pasara mi tarjeta que yo tenia en mi telefono, y asi lo hiso luego ella seguia hablando con la otra cajera me dio mi recibo de pago y ni voltio a mirarme ni decirme por lo menos gracias gente asi no deberian trabajar si no tienen la capacidad de tratar bien al costumer por que yo pago mi dinero no fui a pedir nada de gratis cashier 465027 Brian Salvati es la persona que me atendio por cierto muy mal

best wholesale store in this part of Queens. And also supermarket with best skyline view in the world

Good prices, good products selection, excellent customer support and service . Comfortable and quiet atmosphere ☺️

02/11/2024 Be mindful of: Mediocre, unapologetic, irrespectful, incompetent, unprofessional, inexperience management and customer service practices standards at this location that seem not to change. ANGELLINE supposedly (Front End Lead... whatever that is) has a close friendship accomplice relationship with her buddies the CASHIERS whose main goal is to address any type of valid customer complaints with a dismissive attitude. Be prepared to experience offensive, frustrating, and depressing service given to members who ironically paid to bring business to this company. How is this kind of attitude allowed and qualified you to be part of the work force of this company has no logical explanation. Unacceptable and shameful planning by the owners of the company. _______________________________________________________________ Advertencia a todos los miembros: Tengan cuidado con las prácticas estándares de trato a los miembros por parte de la administración y el personal (cajeras) en esta ubicación; que son caracterizados por su ( mediocridad, irrespeto, incompetencia, actitud burlesca y poca experiencia en demostrar la apreciación al cliente). "Angelline" supuestamente (con cargo de Líder del Frente, titulo que quien sabe que es) tiene una estrecha relación de amistad de complicidad con sus amigas las "cajeras" cuyo objetivo principal es manejar y resolver cualquier tipo de queja válida de un cliente con una actitud desdeñosa (despectiva, indiferente). Estén atentos para reconocer un servicio ofensivo, frustrante y deprimente brindado a las personas que pagaron membresía para traer ingresos a esta empresa y por medio de nuestro continuo consumo el salario de todos estos empleados abusivos malagradecidos e irrespetuosos. No hay ninguna explicación lógica y aceptable en el mundo de los negocios exitosos que acepten este tipo de actitud y comportamiento por parte de los empleados excepto en esta ubicación. La negligencia de planificación profesional es evidente y vergonzosa por parte de los propietarios de la empresa.

a not bad bjs. I came here to get something. I normally go to 711 Stewart Ave in garden city. And the service here is really good.

Overall is good, but meats needs to be improved, it does not look fresh, like today I bought a beef picanha and it had a weird smell, I had to throw it out.