Nothing we ordered came out correctly. We ordered a Sriracha queso dip, that didn’t even have any Sriracha in it (it tasted like nacho cheese from a bag) Food is very bland in general. Do yourself a favor and avoid this chain and go somewhere local with better quality food.
I love BJ’s food and drinks. My wife and I have been going there since we started dating back at the BJ’s in Westwood. However, the Santa Rosa BJ’s does have some quality control issues, particularly with their pizzas. We have frequently gotten pizzas with significantly less toppings than we have seen in the past, with broad swathes of bare crust. However, this isn’t always the case.
Sabrina and the GM Amal were beyond helpful and friendly. Thank you so much for the wonderful experience.
We stopped by here randomly on our way home to get out of traffic. We found out that they have fantastic nightly specials and a killer happy hour. The food was fantastic but what really sealed the deal was our server Aneesa. She worked really hard to help make our experience fantastic. She checked in on us consistently in the least intrusive way. She was observant even when we didn't state our needs. She was informative and fast. She ensured that the food was served perfectly and at requested times (apps first for instance). We would totally come back just because of her!
Made an order via Door dash. One of my two sides was a super stale baked potato. The other side.... oh wait.. they didn't bother even giving me my other side I paid for. Paying extra for it to be delivered and not having the recourse to get it corrected were surely a factor in this review, but this was a pretty catastrophic failire.