We were in Sacremento for a training seminar. We walked over from our Hotel and found BJ’s Last night and this evening we were lucky enough to have the same Phenomenal Waitress Stephanie. She was outstanding and really made our dinner experience great!!! Stephanie went so over the top with her service and had a fantastic attitude.
We had Smiley for our waitress and let me tell you how sweet and kind she was! She was thoughtful and definitely a chill person! Food and service were at 100% today!
Smiley was a very attentive waitress but not overly so. Her name is perfectly fitting. The Salmon was cooked perfectly and the broccoli fresh. Overall it was a great meal.
The Manager Nick is the Best. BJ’s is my favorite restaurant but I’ve come a few time and the cook just couldn’t get it right. Within a matter of minutes Nick has been right over each time without me having to ask for a manager, just to check in and make sure my family and I are happy. I appreciate that so much. Customer service this amazing will ensure the customer always returns. I’ll be back. Food is amazing as usual. Thank youuuuuu <3
My girlfriend and I came in for lunch after shopping. We wanted cocktails and sat in the cocktail/bar area. We were greeted by David D. The service was awesome, we got great food and drink recommendations. David D checked on us continually to make sure we had a great experience! Super accommodating and definitely will be back soon! Awesome meal!
Honestly the food was okay. I do have to talk highly about our server Luciana though!!! We visited on a Thursday night and a rowdy table came in that were honestly a pain. Even though we could tell she was struggling to keep up with that specific tables demands, she was always so kind and attentive to us. Thank you Luciana for your customer service skills and I hope management stuck by your side!!!! Anyways I’ll be back if the customer service will always be this good. One negative I can give is that the cup I received my bobalishious drink in, had a dirty rim that I did not notice until I was halfway done with my drink.
Smiley was a very friendly and very helpful. Always checked to see if we need anything. Very good waitress!