Despite a promising ambiance, my recent visit to BJs left much to be desired. Upon arrival, we waited a considerable 15 minutes before a waiter finally attended to us to take our order. Unfortunately, our starter was overlooked entirely, prompting us to order our main course out of hunger. To our dismay, even after the prolonged wait, our food took a staggering 35 to 40 minutes to reach our table. We had hoped that the starters would accompany our mains, but they were forgotten altogether. While the food itself was passable, the overall dining experience was marred by the prolonged wait times and the oversight regarding our starter. It's disappointing when service falls short of expectations, especially in a restaurant with potential like BJs. Hopefully, these issues can be addressed to ensure a more seamless and enjoyable dining experience for future patrons.
JOSHUA S IS THE BEST HES A KING
Joshua was great! Party of 20+, efficient & timely! Kudos Joshua!
great service from Joshua S very quick and friendly
Our server Joshua S was absolutely the best server we have had in a very long time. He was very attentive. He made sure the kids had food quickly and had a great personality.
Joshua S. was great!!! He provided such good service and made sure I had everything I needed! He made the experience enjoyable!
Joshua S. was an AMAZING server!! The service was great , our food was fresh & the drinks were amazing.
are server Joshua S was fantastic!!!!
Came to Bj's to relax and eat me and my daughter!! Food was not good, I mean overcooked, and presentation was not appealing! I will definitely not eat here again!! Server was busy no refills, napkins. It has definitely changed!! I could have gone to a much nicer restaurant to eat and better food!! Update 2/7/2024: A supervisor reached out via email and addressed my concerns and was very polite!! That speaks volume about the concerns of this establishment when it comes to their customers!