Birmingham South Beefeater

Food and service brilliant staff friendly welcoming. The manager Cory was lovely very friendly

Fantastic evening yesterday. Would like to say a big thank you for the service from Terri she was amazing. Myself and my family had a lovely evening. Will be returning

Been to beefeater today the crème egg Sundae is delightful and the service is also immaculate Corey the manager Toni front of house Billy these three make me always feel welcome and happy to be there and they are always smiling very professional and will be back again Kid-friendliness: Always offer us activities to do and always make me feel comfortable

Always a pleasure at the beefeater staff always smiling and helpful manager Corey always a pleasure and makes u feel comfortable Kid-friendliness: Very very good with children always offer colouring activities for your children

Love it

We had quite a big table order, among other orders there were two 'T' bone steaks, one was perfect but the other one was quite bad, we mentioned it to our waitress and with no prompting or issues they offered either a fresh steak or to take it off the bill. It's refreshing to see positive attitude to dealing with issues rather than having to get a manager and questioning the customer like you see so often nowadays. The rest of the food was pretty good and the service was excellent. Even with the issues with the steak I wouldn't hesitate to visit again because of the way it was handled. Another visit and excellent service again, accommodated nearly 30 of us and dealt with everything really well. Another excellent visit, service was outstanding and food was great. Couldn't recommend it more.

My my mother been coming here many years. Got to say the standards drop dramatically , only 1 person she running around getting orders drinks . No management around disappeared got my order wrong wasn't her fault as she was on her own . We give it few more times as might change. if not we take our custom elsewhere.

Service at dinner was amazing. Waiter even pulled a heater next to my table. Apologised profusely for missing an ingredient in one of the cocktails. Lots of choice anyway so it wasn't an issue. Good value food, lovely design inside and comfortable atmosphere.

Staff are clearly overworked, we come here once a month or so and every time there doesn’t seem to be enough staff on shift. the cold buffet is always empty, there are dirty tables and floor. it’s a shame that management clearly aren’t investing in their staff.

Staff were very accommodating pleasant and helpful. Good food and good portion sizes