BIGGBY COFFEE

Only place I go

It ain't Starbucks but it's close

All the staff members are very helpful and nice. Make some killer coffee too. Wait times might take a minute , but it's definitely worth it.

Stood there for 10 min they kept helping drivthru and not coming to us girls working on 11/27/2023 @2:40 pm Stood there and no help going to starbucks

I LOVE writing good reviews, but if I (a kind, patient rational person with decades of service experience) am treated unfairly, I’ll write a negative one. Today I ordered a drink I’ve ordered at least 100 times. It tasted flavorless, so I gently told them. Remade it, and it tasted the same. They told me that every other time I ordered it the person working must have put too much flavor in. Well, thank you for turning it on me. I told them I did not want either drink because it’s not what I paid for and usually get. Three employees shrugged and no one offered a refund. If they had offered to make it right, I would not be here. I know now not to ever order that drink at Biggby and am questioning whether their standards have changed and if I should return. I’m so disappointed! I decided to get all dressed in cheery Christmas clothes and was looking forward to some relaxing shopping with a drink in my hand.

The staff are always super nice and polite! The coffee is always perfect! I love this location! I recommend the Teddy Bear and Butter Bear!