Big Shakes Hot Chicken

If you have a DoorDash order, don’t even bother coming here. You’ll waste your time and your gas. When I walked into the establishment, the cashier was too busy on his phone and he didn’t acknowledge me. I had to get his attention to tell him that I had a DoorDash order and then, I had to wait another 10-15 minutes [the order goes to their system before it comes to me], and no one wasn’t in the restaurant, it wasn’t busy at all. I’ve been to Big Shakes before for DoorDash’s and it’s always something. Whether it’s rude employees or just super long wait times for no apparent reason.

Last 3 times visiting this location and hasn’t been good at all. Food cold as the last time and waited long for old cold piece of fish and fries. Asked for fresh fries and they gave me refried fries that tasted old. Too expensive for small amount of food. Far from a soul food restaurant and won’t be coming back. I would recommend Little Libby’s for some good fresh fried fish any day.

Big shakes no longer at this location

This was the worse experience I have ever had. The customer employee experience was terrible. Will starve before coming here again.

I literally had to go to the ear doctor the next day, it was entirely too loud in there I even spoke with the manager on duty about everyone complaining and was told they tell the owner the samething every week but does absolutely nothing about it. I could barely hear when I left besides the food took over a hour to come out. Please reconsider if you want to eat here!!!!!!!!

In a single word, fantastic! Do yourself a favor and stop in the next time you're in the area. You will not be disappointed. Update: I'm still a semi-frequent visitor and still enjoy the food, but I have noticed that the chicken tenders have shrunk in size and are not as high of quality as in the past. Taste is still great, but the size has definitely decreased. Dropping one star.

Delicious comfort food - ❤️ Texas Features: No masks required

Best place to get Nashville Hot Chicken in town! The Hot Mess Chicken Sandwich is my favorite. Tip: If you order online, your food will typically be ready...

This was great. The chicken and waffles with stop drop and roll level. Very awesome flavors. Highly recommend.

It's always something with this location. It's been well over six months since we ordered from them last time because they can't seem to get orders right....