Ratings of Big Parm

google
Google
3.2
(36 Reviews)

Happy Hours & Specials

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Location & Hours

1705 Flight Wy #2
Tustin, CA 92782
Monday
11:00 AM - 8:00 PM
Tuesday
11:00 AM - 8:00 PM
Wednesday
11:00 AM - 8:00 PM
Thursday
11:00 AM - 8:00 PM
Friday
11:00 AM - 8:00 PM
Saturday
11:00 AM - 8:00 PM
Sunday
11:00 AM - 8:00 PM

Recent Reviews

google
Apr 2024
not even an open/ functioning business. Dont get scammed by ordering food online from this place.
google
Feb 2024
Meat smelled and tasted bad. I thought it was one of the worse pizzas I’ve ever had. Reminded me of gas station 7 eleven pizza. I’d prefer a refund if management would give it to me.
google
Feb 2024
This joint is ALWAYS closed. No matter what time it is and what day of the week you call or show up on. #Eatafatone, owner
google
Jan 2024
Waste of time with terrible customer service. First time I tried to order they were closed. They did not turn off their online ordering through Uber Eats though. It still let me place the order and told me my order was ready for pickup. When I arrive all the lights are off and the business next door said they were closed today. I decided to give them a 2nd chance and placed another order today through Uber Eats. The app told me my order was ready for pickup so I go inside to get my food. When I show them my order the staff told me that the order is not paid for so they could not make my food. Assuming there's a problem with the order I just tried to place it again. I walk back in and show them my 2nd order and they say the same thing, the 2nd order is also not paid for. They say they can't give me any food if I won't pay them. I don't have any options to pay in the Uber Eats app. You place your order and Uber Eats charges your card. They tell me they have been getting all these orders from Uber Eats for weeks that say not paid. Clearly there is a problem between Big Parm and Uber Eats and they need to resolve that. Anyone can see that. But these people will blame the customer for not paying even when they have been getting all these orders for weeks from Uber Eats. They would not think it's a problem with Uber Eats and instead blame the customer and treat them rudely. Don't waste your time with this place. They can't even understand when they have an obvious problem with a vendor.
google
Sep 2023
Came on Sunday because it said it was opened, and it was not.
google
Sep 2023
Update: probably staffing issue but I just tried to order for my office. One of the first things was 2 Vegan pizzas. (Cool option here) and the person asked what toppings? I asked for the Vegan one. He asked with pepperoni? Cheese?...this made me uncomfortable ordering this since I was making a point of the Vegan cheese etc. I will try again another day. Setting is nice. Many different shops and nice grounds for lunch, dinner. May be a spot I visit often during the summer. So many options but as a first visit I just grabbed the Greek and the pepperoni. (Not gonna lie, was tempted to grab the chicken parm sandwich and forget the office.) Office enjoyed them both and now I need to try the meatballs or chicken sandwich.
google
Sep 2023
Been wanting to go here for months. Had work training nearby, went and it was closed. Booooooooo
google
Sep 2023
I’m not sure if I should leave a review here or for DoorDash but: I ordered a pizza on DoorDash on a Thursday evening. The pickup time given to me was 6:42 PM. When I arrived at the Hangar at 6:42 PM, Big Parm was closed. The lights were off in the kiosk, the food prep areas behind the counter were cleaned/covered, and no employees were present. The closing time on Big Parm’s website and Google is 8 PM on Thursdays. I was still charged for the pizza. EDIT: I disputed the charge on my credit card. The dispute was denied as DoorDash claims the restaurant states my order was picked up. These people are THIEVES and LIARS.
google
Jun 2023
Posted hours on Google maps and the website are not accurate. Went there at 5:30pm on Saturday and they were closed after accepting an online order. Stall next to them confirmed that they closed earlier in the day.

Frequently Asked Questions

What is Big Parm's rating?
Big Parm is rated an average of 3.2/5 stars across various online platforms.

+1 714-941-5423

1705 Flight Wy #2, Tustin, CA 92782