First time and I really like the place, food was really good, cajun fries were a little salty for my taste but other than that I enjoyed. I will definitely go back again.
Best hospitality & burgers. Will be returning!
Worst hot dogs ever!! Will not be back
Bad service. My parnter enjoys Big Al's. Which is the only reason I go. On numerous occasions when we get to go orders we often find that an order of fries is missing or both orders of fries gets less that half of the serving in the bag. Sometimes we even get 1 beef patty when we specifically order and pay for a double. I know burger flipping is not a life long career and most of the employees are at college, however one should take some initiative and do the job properly. How will these employees perform at jobs in their eventual chosen career if they cant provide quailty service at this basic job. Which also brings me to another point, perhaps the employees are not properly trained by management which indicates incompotence or apathy on behalf of managent/owner when it comes to training staff on serving customers and preparing meals. It seems that Big Al's is comfortable taking peoples money and providing sub-par service as well as sub-par quality. We will not be going back and would NOT recommend you waste your time or money at Big Al's.
This is a fun burger/hot dog joint, with great food selection and quality, and good service. Decent prices and a clean environment.