Good food, fast service. Very clean.
Great food and the staff is always so kind
I had to edit my review from 5 years ago (yes, that's how long I have been going here, and regularly at that.) I have noticed a decline in Bibibop's portions in the last six months or so, depending on who you get, but today's experience warrants a review so here we go. I have never been treated so rudely at a business establishment in my life and like I said I've been a regular customer for years. My one child is extremely picky. He only likes rice with beans and cheese, and potatoes on the side. I have asked for a side of potatoes with no problem before and wasn't charged extra even though the worker filled the container with potatoes. Still, I made sure to politely ask and I pointed out that my son gets so little on his bowl in the first place. The worker put like 4 or 5 pieces of potato in the container and said "this is what you can get without being charged extra." I didn't want to argue so I kept it moving. Another man, Greg, who I think is the manager proceeded to finish my order and put-I kid you not-maybe 2 tablespoon of beans on the bowl. I said "I'm sorry but can you please put a little more? All he gets is beans an-" but before I could even finish speaking he cut me off with a curt "That's fine!" I understand portion control, having worked in the restaurant industry for many years, but this was just ridiculous. Not only that, but to be treated like an annoyance is absolutely uncalled for. I have been here many times and have been given generous portions and treated in a friendly way but frankly whenever this Greg is around, it's a completely different experience. Sadly I will not be going back. I would rather spend my money at another establishment that cares about its customers experience.
One of the best options for healthy fast food. You can really load up on veggies and I generally get 2 meals out of 1 bowl. They do a decent job of keeping the place clean. Even when they are busy, the line moves pretty fast. I dislike that they switched to a machine for miso soup.
Fun fast and friendly. Great food.
this is the worst bibibop experience i have ever had. i am a loyal bibibopper and was very disappointed. to start out i was not welcomed and felt very unwelcomed the whole time in the restaurant. i was stared at while eating and was disrupted many times. i waited 5 mins to pay at the register bc their system wasn’t working. white rice and many other add ins were not available or even ready an hour after open. i then was yelled at for getting a refill on my drink. i ultimately had to leave because the customer service was extremely rude and made me and my friend very uncomfortable. i will never be back. worst staff i’ve ever seen.
You pick the base, protein, vegetable, and sauce. Reasonable prices, appealing variety, good quality food. Will definitely return there!