My wife and I came here for our wedding anniversary. We asked Jack to make us something creative and THAT DUDE DELIVERS. Some of the best drinks we've had in our lives.
KABONGO S P
My Negroni is always on point.
As long as you reserve your seats ahead of time, you won't have a problem getting in. It's a journey just getting there (which I won't spoil) but it ends up in a beautiful room. Great cocktails, and a very fine selection of whiskey. Last I was there, they managed to have a bottle of Ichiro's rat and Ichiro's boar. Highly recommend for a date or small get together, you won't be dissappointed.
Very cool conceptGreat atmosphereCocktails are fantastic and very well done but if you are more of a beer or wine drinker you will have a very limited selection
Can't get a reservation. Look at your Instagram and Google review trends. Your text message system is *not* cool or trendy and it's frustrating your customers. I've been there twice in the past couple of years and while I truly enjoyed the vibe and the drinks, I would have been there maybe 5-6 other times, I just never hear back from the terrible texting system. I'm tired of trying to go to B&GC so I'll just go elsewhere.
Very poor service. They said to text for door service (THE ONLY WAY IN OR TO CONTACT THEM) and yet they never responded. The hotel staff said they will text back, but they never did. We gave up and grabbed a drink before dinner at the hotel bar on the ground level.They finally responded 45 minutes later... Unfortunately our time was wasted.
Unfortunately management has really set a bad taste in our mouth. What was once a must visit speakeasy has turned into a plethora of frustration and headaches. After showing up on time to our reservation we ended up waiting over 25 minutes before being seated. Service was slow so after an hour and a half (and only 2 drinks each) we decided to call it a night, but our coat was stolen out of coat check due to it being unmanned in the hall.After calling the GM Jason at the office and on his cell dozens of times over the ensuing week and emailing him many times. He finally responded. It took us 3 weeks to get our coat back and the lack of communication from him was incredibly frustrating.I will say they recovered our coat and had it dry cleaned. But this situation never should have been so drawn out and had us kept in the dark for so long.Terrible follow up and lack of empathy from management.
Impossible to make a reservation. First of all you can only text them for that. I’ve tried three times so far. They wouldn’t respond for few days and then just tell you they are fully booked, try next time. And next time they will ignore you once again.