Benson's Bagels

Best breakfast wraps around

The bagels are top-notch, easily the best in Springfield for both taste and affordability. There are SO many varieties of bagels, spreads, sandwiches, wraps, etc. to choose from. I've had everything from a bacon, egg and cheese sandwich to a bagel with cream cheese spread and the quality is excellent across the board. But what I'm really here to write about is the staff. The same staff members are always working tirelessly every time I go into the restaurant, and no matter how slow or busy it is, they are always so friendly. There's an older lady always working - and I wish I knew her name - but she always seems to remember me and it makes my day a little brighter every time! Yes, you'll be waiting if you try to roll into Bensons on a Saturday or Sunday morning, but that's to be expected. Plan for it: the staff is always working hard to get everyone's orders out in a timely fashion despite how crazy the place can get, but plan to wait at least 20-30 min. for an order on the weekend. On weekday mornings when I stop in before work, I'm often in and out in less than 10 minutes with a fresh, hot bagel.

The food tastes good but it took over 30 minutes from waiting in line to receiving my food just to get ONE simple breakfast sandwich. Overpriced, frankly ($7 for a bacon egg and cheese bagel) and the place is overall gross. I've been there a couple of times in my lifetime, but I'm done forever now. There are literally two Dunkin Donuts locations right next door and as much as I dislike corporate chains, there I would spend less money and get my food much faster.

Ssg & Egg NO Cheese on a LIGHTLY toasted onion bagel first time eating the food here #FINALLY lolol and im so very satisfied ... Was EXTREMELY good

Amazing breakfast! I love their food have been going here for a long time. Amazing people great service! Those cheddar bagels and the tater tots are my favorite omg !

Don’t know how to answer their phones ever

I order a banana nut muffin toasted with butter, I waited over 15 min to get it only to notice it was on a back table just sitting there. I then asked is that my muffin and the cashier said yes, I then said well can I have it. It has been sitting there for a while. Inthen went back to my office and opened the foil to the muffin and the smell that came from there made me so neasus. It smelled like old meat. I immediately trashed it because I didn't have the time to go all the way back there to give it back to them. While waiting for my muffin I noticed the cook over the grill was sweating and his nasty sweat was dripping on the grill and he DID NOT HAVE plastic gloves on his hands when cooking. One of the ladies looked high on drugs that was working the cash register, and there were other people in the back of the counter touching food with NO GLOVES. I will never go there to eat anything ever again. That place is unsanitary and dirty.

Not in the best section of town, but service was great and the food was good!

These bagels are topnotch!!! I try to get a different flavor every time I visit. If they mess up your order, they'll eat the cost to save a lifetime customer. I enjoy the atmosphere with the local flare feel. Also, the coffee ☕️, muffins and pancakes hits the spot!!! I am able to feed the entire family. Thank you so much