Benihana

I left a poor review on a table booking website. I recieved a call a week later from the manager "Jason". He didnt ask how they could improve. He told me I'm never allowed in restaurant. Then as he was hanging up he told someome next to him "he must be a little man". This restaurant doesnt want to improve. They attack their clients

Outstanding experience

Had a reservation at 11:30 and had to wait over 30 minutes to be seated. They open at 11 and they weren’t opening any additional tables. They only had two tables open. They seem to be waiting to completely fill the table because a group of two didn’t show up. Also the owner only replies to good reviews on here and never addresses the bad reviews. Really shows what type of owner, this place has. I talked to the manager about the situation and she was rude. She said she didn’t know what was going on and told me to keep waiting without any explanation. Usually if you come here, expect to get your food like 2 hours after you arrive on time.

Horrible customer service; when asking about the wait time. I was reminded that my reservation was at 8pm. When 8pm came I was then told that my they were waiting for people to leave…. Very rude!

Thank you so much Fuego Diego! You are the bomb! Literally. 10/10 Also, can’t forget our waiter, Andrew. Thank you so much to him too!! Great service all around. Is requesting staff a thing?!?!?! Not going to lie the last time I was here it was mediocre. This time was SOO much better. And it’s because of them. THANK YOU!!

Great dine-in experience. Really enjoyed ourselves.

We sat at the bar instead, wasn't waiting 2 hours for a table

The food was just okay. It would be nice if there were salt & pepper shakers nearby. But I guess the "come on" are the entertaining cooks. Parking: There was an ample amount of parking. It is good that they take reservations, which more or less controls the number of vars that will need to park in their open parking lot.