Benihana

Horrible ! I would give zero stars if I could ! It was my birthday could not find a hostess to seat us for 15 min! With no one in restaurant! I had a birthday coupon sent from them in my email ! They repeatedly treated us like crap because I had a coupon ! The waiter put things on my table I did not order! Then my food had a hair in it !!! I still tried to remain calm. Our food was brought to the table rapidly salad with soup( took my soup before I was finished )asking for things getting it way late but waiter had nerve to ask if I wanted a box while I was still eating no happy birthday no ice cream ! Finally I asked for a manger the waiter comes back with the check and asked did you still want to see the manger ??? The manger proceeded to manipulate me into feeling like I was wrong because he took 37 $ off my bill 30 was the coupon 7 was less than the food I didn’t order plus I was charged for a soda I drank carbonated water !! He started to say your fine he remade your food that the hair was in right ?! As he laughed and manipulated me into feeling bad for my waiter who ruined my birthday meal ! We paid the check and I tipped him anyway ( shouldn’t have ) I will never ever return here again I’ve been to multiple locations and this was horrible ! Hands down

had the most amazing time came to celebrate a friends birthday and lucky us we got Aries as our chef. we were laugh crying The entire time! What a fun way to celebrate together thank you Aries for the great experience!!

Trevor and Ian are amazing! Will be back just for them!

Came for a birthday celebration and had to wait a little but our chef Nick was amazing. The other family sharing the table tried to badmouth him and lied to get their bill compensated. The food and the service was outstanding. He was so nice and engaged with everyone the entire time. And the food like I said was the best I’ve had from there ever. From now on we will always request him, I suggest you do too! This was the Carlsbad location

Very good food, service slow due to being understaffed. Our chef was great very entertaining. The blonde hostess was very rude when we arrived and when left. She needs to find another job where she works alone. Extremely rude

Had a reservation for 7.45, and at 8.10, learned there were 2 more tables ahead of us not seated yet. Lobby wound up full of people, had a three year old with us so we had to cancel this plan and head somewhere else. Poor planning and overbooking lead to a poor experience in this location.