This is by far the absolute worst experience I've had coming to this location. I bypass the buckhead location to come here and starting to regret it. First I requested chef Nelson which I always do. When I got there I was told that he wasn't cooking by the manager Marlos. After my table was seated I saw Nelson come out to cook for another table. I don't have a problem if a requested chef isn't cooking but it's disappointing and frustrating to be told one thing by management and see something else happen. His attitude when asked about it was nonchalant and it is what it is. Something that should never come from someone in a managerial role. Secondly the grill was dirty and had something stuck to it which took sometime to correct. Thirdly after being told "we have other top chefs here cooking" we got chef Jackson who is clearly new, undertrained and clearly nervous. You could tell he didn't receive enough training and was just thrown out there. The food was underseasoned and overcooked. Iliana our server on the other hand was great. Overall the experience was absolutely horrible. The chef and manager was subpar. Makes me rethink patronizing this location. Thoroughly disappointed and disgusted with the experience that I had.
Chef Jason was amazing I would come back and ask for him
Chris.…Chris….Chris…. This is who you need to see…or someone that he’s trained. He’s the best of the best as proven by his 2019 award as such. You want good food? Check! You want good service? Check! You want good entertainment? Check mate!! This mfer is what makes the price make sense…..and he’s a Mets fan so coming from a Phillies fan makes it even that better. I am biased and I can’t be on him…see this dude!!!!
Came in on 4/11/24. Waitress was amazing. Food was really good. At the end, our chef (William) made himself some food and put it in a togo box. I had no issue with it, I have just never seen that. Chef William did a great job. Although when he cooked his food at the end, it looked better than our food lol. Other than that, pretty good experience.
We celebrated our 10 year old's birthday last night at Benihana and had one of the best meals and experiences I think we've ever had eating hibachi. Chef Chris was AMAZING and made our dinner such a pleasure. Thank you!!
My experience would had probably been different had it not been for our waitress Rlise. She was attentive to our needs, checked in with us consistently. I noticed a couple of the staff giving her a hard time but she handled herself extremely well. Elise was great!
Kiedyś było dużo lepiej, kucharze robili Show, rozbawiali klientów. Dzisiaj to poprostu dobra kuchnia w ciekawym wydaniu. Czekaliśmy ponad 2 godziny na rozpoczęcie kolacji mimo że mieliśmy rezerwację i przybyliśmy punktualnie. Z małymi dziećmi to mało komfortowe. A 5% rabatu do rachunku za taką wpadkę to poprostu żart. Napiwek był już wliczony do rachunku więc chcąc- niechcąc płacisz go. Szkoda bo to miała być naszą wyjątkowa chwila.
Ask for Chef Jason! Interactive magic tricks and continuous showmanship make Chef Jason’s show at the grill special. And he knows how to use the grill too. Chef Jason takes care to make every dish exactly the way you like it. The food is delicious, and the service is tops. Benihana in Alpharetta will make your meal special!
Ricardo was amazing as usual! Update: Ricardo incredible comp sempre! Y Marlos tamien es muy bueno.