Ben & Jerrys

Is there anyone even working?

Business hours are from 4am-10pm. You should operate according to this hours. I came at 9:45pm just to have an employee tell me “sorry we’re closed.” I would honestly give 0 stars if I could.

milkshake is pricey but delicious

Staff are rude and have no idea about customer service

Hours online: open until 10p Actual time 9:49p: “Sorry we are closed”

One employee, glued to his phone, and has said his “system is offline and rebooting” for the last 20 minutes.

Only If the employees would focus less on their chit chat and more on customers - but that’s todays pathetic work force. No focus on customer service, only interested in collecting a pay check which they think they are entitled to! Would give Zero if I could.

They didn’t have half baked as a flavor option. Don’t know why they wouldn’t stock one of the staple Ben and Jerry’s flavors.

Great! My order was taken and made extremely fast. Wish the milkshake was a bit thicker but that's personal. Area was clean and prices were easy to read. Workers were kind and easy to hear. It is pricey but it's airport Ben and Jerry's so it's fair. Overall A+