Bed Stuy Fish Fry

Food that feeds the soul love it

Friday evening. Long wait 1/2hr . Food bland and sweet. Disorganized. The one downtown bklyn taste better.

Listen. I ordered fried whiting, yams and Mac and cheese. The fish is harder than my head and that’s saying alot. And my fish is completely dry and incredibly oily. How is that possible? And what the hell is up with putting really hot food in plastic containers let alone they are flimsy. I’ve willingly gotten food from this place twice and both times have been horrible. Do better, patrons demand better. I doubt I’ll eat at this establishment again.

If I could give this place 0 stars…I would. My dad placed the order at 6:08 pm and the app said that the order will be ready at 6:38pm my dad arrived for the pick up order at 6:20pm and sat in his car until 6:30pm hoping the order would be ready. He was not greeted up entry and he understood the place was extremely busy. So he gave them grace and waited until 6:45pm but his food was never called to be picked up. He was concerned and was looking an update on his order at which point he approached the cashier. But before he could ask a question about his order the woman aggressively dismissed him and directed him to the “order pick up” area. This woman was very dismissive and disrespectful and all he wanted was an update about his order. ABSOLUTELY NO ONE WOULD HIM AND RESPECTFULLY ADDRESS HIS CONCERNS. Was there manager duty to de-escalate this situation or someone could have at least checked so he had a general idea HOW MUCH LONGER. My father then stood around for an extra 18 mins and his order was thrown at him at 7:00pm no apology from any member of the team! This is completely unacceptable and unethical. He then complained on Uber the app which he ordered from and the app is saying for him to reach out to the store. UNFORTUNATELY the app was no help and directed him to contact the same people who blatantly ignored and disrespected this man. 12 people minimum were working and NO ONE FROM BED STY FISH took the time to care enough to check on his order. Instead everyone IGNORED HIM. What kind of customer service is that!? He is a senior citizen at that. The disrespect is on another level throughout the ENTIRE ESTABLISHMENT! Completely unacceptable behavior by every single person in that establishment! I can tell anyone 10 more places to go before ever stepping foot in this place ! This response says order again but there is no discount applied or anything being addressed. Someone should contact him immediately to remedy this situation. Parking: Limited parking spaces

The food here is so yummy. I enjoyed everything we've had so far. No complaints. A little bit of a wait, but well worth it. The customer service was great as well.