bb.q Chicken Rochester

I wanted 24 pcs. I wanted to 16pcs. Of one flavor and 8 of a different flavor. They wouldn't break it I had to just order one flavor. That's really is poor customer service. Count me out will not be back any time soon

Fresh crispy light seasoned chicken the honey garlic wings OMG 16 more please puts other chicken establishments to shame.

Very good chicken and good flavors! Clean place, nice staff, calm friendly atmosphere! Can have better parking but I don't mind.

The chicken was seasoned well with a good ratio of chicken to fried batter. They seem to get high number of delivery orders, so please be patient. I could see they were working non-stop to get people's food out both at the restaurant and for their deliveries.

The food I'd 5 stars always but when I made a mistake and order on there website which od through door dash boneless. Door darsh told me to call the store and edit the order I called over 20 times either it was busy or the phone answer with an Erie noise and then hang up. The man at the counter took no responsibility and said it's through door dash and we can't edit it. Yet when I need to edit my order through uber eats everyone has great customer service and if it's an up charge they just add to the order. But he blamed everything on door dash and didn't even at least try to accommodate me at all. I would of took " sorry ma'am the door dash app don't edit and I'm sorry you didn't get what you want but I'll make sure check the app to see if we can update" that's all I want and I would take the mistake I made but he took no accountability nor try to help me rectify my order. I'm a person who is big on customer service and I would give him 1 I'll give a zero if I can. Please don't mistake he was not rude at all he was nice but I know I'm not the only one who experience this.

Really amazing wings and the Kimchi fried rice is amazing!

It was great! Very good chicken and the fries are super crunchy and a huge basket. I also got the kimchi fried rice which was delicious.

Food isn't bad but for the price I'd like a little bit more. I think that going during lunch hours would be the only price that is reasonable since they have a lunch special