Baskin-Robbins

Baskin Robbins just lost a customer! Can't belive they just raised their prices! 7.99 is ridiculous for a medium milkshake! Would love to see it be 5.99 again!

My husband and my daughter went to go buy me my cappuccino blast and some ice cream for my kiddos. He asked for my drink and Oreo cookie ice cream, vanilla shake and a world class ice cream which their no. Ice cream. And they told him they don’t have the world class ice cream, So okey. He went to the window gave him the coffee which is he didn’t order then got the cappuccino blast., then the server says he’ll be rt back for the ice cream.. so my husband and daughter was talking that y they don’t have the world class ice cream always … so I guess the lady from inside heard it and says they have it… then my husband asked y did the other lady says you don’t have one …and they the lady replied to my husband saying sorry abt that I guess they are being lazy…. Wowww I can’t believe it …. Bad customer service … Y hire ppl like that .., if you guys know they are lazy fire them and get a reliable ppl working… there’s a lot of ppl that need a job…

You should have a big sign saying you are out of ice cream BEFORE people get to your drive thru. Twice I’ve gone and no ice cream. I was trapped in your drive thru (no way to escape) for 15 min. Not going there again.

Beyond pathetic, you never know their hours because they change them when ever they want! Today they close at 7, forget the sign that says 8, and even online. Waste of time and gas, won't ever go back to that location, has to be the worse im San Antonio...

Doesn’t baskin robbins have 31 flavors of ice cream but this location only has 5

They close at 9 pm not 10 changed your website time

This place always has bad service, never had Snickers ice cream, and always out of waffle cones. Has happened last four visits, no more chances, always has dining room closed as well. Is it will or skill? Does anyone care to want to help guest, or is it now common practice here? Owner, are you even aware or have you succumbed to your employees bad habits?

Delicious donuts