Baskin-Robbins

Love the customer service at this location

Disappointed. Server's long hair in a ponytail without a hairnet. She kept playing with her ponytail & pulling on the ends to check if any loose hairs were on her fingers. Not once washing her hands or wearing gloves, she wiped them on a nearby towel and proceeded with our order. Her name tag read "Shift Leader". I kept a watchful eye on her & her hair while she scooped the ice cream. Husband EXTREMELY dissatisfied with his order, as am I. We ended up throwing away 1/2 of our order. Thank goodness we had no hair in our order but are DEFINITELY not going back there ever again!

The attendant was rude!!!

When we came in little over 9PM There were two women employees, one was mopping the floor and one was behind the cashier. The mopping woman almost mopped our shoes because when we walked into the store she never stopped mopping the floor right in front of us and when we were ordering with the other woman, she miss understood our order and she never said sorry or anything she even stared at us with an extremely rude and annoyed look and she spoke extremely rude to us also. I really don’t understand how and why they can be so rude to customers and how they were hired for a servicing job In my eyes. The ice cream was good but their nasty attitude ruined everything. They were the most impolite people I've ever met. I’m never going to this baskin robbins again.

Ordered a cake online for my daughter’s birthday and the order was never processed. Arrived to pick up cake and there was No Cake! This place is the worst and so unprofessional. Thanks for ruining my daughter’s birthday!! You deserve No stars!