Baskin-Robbins

Drove to the establishment during hours before 9 pm and all doors are locked with over 15 people inside. People inside pointed to the drive through which we proceeded to try. With a rude response lacking empathy from the worker she told us that they are no longer serving ice cream and are only serving hot coffee for the night as it says open 24 hours! As we pull around after being denied service for ice cream there are people inside reviving scoops of ice cream! Now I don’t know if the Diabetic club had a meeting inside (average BMI inside was ~35) or what but this place should have a meeting about how to treat customers. For a Dunkin’ Donuts/Baskin robins it is a little unbelievable to think the the only item available is hot coffee at any hours of operation. Would not recommend a visit at any time!!!

I asked for a creature creations for my daughter and the person who took my order did not make the order correctly, and had an attitude when asking to add on extra toppings. When I drove up one of the girls (not sure if it was the same person) gave me my order (a milkshake) which was liquidy.. I could barely drink it. They put another scoop of ice cream in another cup with only whip cream. They refused to add whip cream and cherries on the creation I requested. Everything melted in the end. I normally come here, but whoever was working tonight had bad customer service and lacked accommodations. Poor service!

Tried to get ice cream at 10pm on a Saturday. The drive thru was the only thing open and the drive thru mic and speakers were so crackly it was impossible to understand the worker. Really terrible customer experience, we just had to drive away.

Raw bacon

They are closed and the guy was ignoring us even though they stated they were open. They were being incredibly rude to us and I will never be going back. 0 STARS if I could. Truly disappointed and will not be coming back.

Got different flavors from what was ordered.

Helpful and friendly service! Good assortment and variety of ice cream flavors!

Dunkin donuts and coffee always good.

If I could give it a zero I would! Every time I come to this location they are always out of the basic menu!