I came here to purchase a white ice cream cake. So I chose a cake labeled white cake with oreo ice cream. This cake was for my co-workers birthday and when we cut into the cake, cake was chocolate, the ice cream was correct. Since I cut into the cake already, of course I can't get a refund. Staff wasn't really helpful. I really hate posting bad reviews, but how is this my fault? I cut into a cake that I thought was what it was labeled, a white cake. Please help me.
Sent my daughter in to get a “fancy waffle cone“ Rocky Road one scoop ice cream came back out distressed when I asked her what’s wrong she told me that one of the girl employees had taken her order and said was that enough for a big girl like her this is absolutely disgusting and ridiculous coming from a place where my children have gone for years
Very rude and happy to turn down my 20 dollar order because I only had a 50 dollar bill. BIG attitude..no costumer service at all..
Friendly staff fresh ice cream found here
Bad customer service - young girl with pink hair has an attitude problem
Try coconut cream and club hours
We ordered three different flavors of ice cream and I saw the server was going to put all the scoops into a large cup. That was not a problem for me. I requested that she place the three flavors into separate cups. Apparently, this was a problem for the server. My request seemed to put her out as she rolled her eyes. The ice cream was delicious! The rude server, not smiling or providing good customer service was bad.