Baskin-Robbins

The flavors of the ice cream was very delicious, the employes were nice and had manners but this employe named Robert did a really good job at taking my order.

The place is well maintained, always clean. Scoops are fresh and consistent.

Poor management

My favorite place to have a banana split

Been frequenting this ice cream place. Mostly happy with it. Then today the guy behind the counter wouldn't wait on me. Told me to wait. Then he never told me he was ready. So eventually I left.

Upgrading to 4 stars. Lily is absolutely amazing. Not only is she good at her job but she’s also able to troubleshoot when needed. She even came up with an alternative when the flavor my daughter wanted was nearly empty sa. We/(we (icing on the cake). While the other employee was panicking and frowning, Lily stopped what she was doing (sweeping) to ask if we wanted cotton candy which was similar. She even offered a sample. The next commendable gesture was when Lily offered to put sprinkles on the ice cream scoop, which truly the “icing on the cake”! Thank you so much Lily for putting a smile on my daughter’s face today! You definitely have all the makings of an exceptional supervisor/manager and leader! —————-updated 8/3/2022————————— This would have received 5 stars except for the rude co-worker of an amazing employee who was helping me. Hope, who displayed exemplar customer service was in the process of ringing me up, when I decided to switch out cakes that were the same price. Suddenly, her co-worker asked if I minded that she ring up her customers because “they’re ready.” Of course I asked why was it necessary when the cakes were the same price. Needless to say she ignored me and canceled out my transaction. Again, Hope was very kind and helpful. Perhaps that is why I didn’t cancel the transaction all together. Unfortunately, the other employee needs a bit more training to understand that ALL customers deserve respect. I waited to be rang up when someone was in front of me and expect the same amount of courtesy in return. Anyhow, I will be contacting Debi the Manager to express my appreciation for Hope’s service, which is truly the only reason I’d ever return to this Baskin Robbins location.

The guys here are so nice and sweet. We've had the same person help us twice now, and even though he probably doesn't remember us, he is always very nice when he helps us. Wish they had name tags so I could give him a shout out! They were very busy when we went and it was a little confusing where the line to order starts and where the already-ordered-but-waiting-for-them-to-make-it starts.

Love Baskin-Robbins....

Good Customer Service and they are really quick serving customers … Thank you guys