Beautiful shop staffed by exceptionally friendly employees, offering incredible customer service! With an abundance of flavors to select from, you can rest assured knowing you'll find something delicious to enjoy!
The store looked absolutely amazing and the cake that we got from here looked beautiful. Also, the employees were extremely kind.
This is the best ice cream store in the world that I've ever tasted! Its way better than any we have ever tasted! The ice cream cones are so good and I want to eat it everyday!
We had been disappointed when this BR had to leave Cabin John Village. We had been told it would reopen at Seven Locks, but when it didn't happen for a while, we feared it might never do so. So we're very delighted to find it here, still serving great ice cream. Understand, not every BR is the same. The ones that are half Dunkins just aren't nearly as good. This is the full-store BR, the type that is increasingly hard to find. The kind with the full array of BR flavors and tons of ways of serving. I find that the ice cream at this kind of BR just always tastes fresher and better than at the half-Dunkin ones. My opinion is that BR ice cream (at least at this type of store) compares favorably with its premium ice cream competitors, while offering lower prices. Pralines and Cream is still my favorite! But there are so many terrific BR flavors: baseball nut, jamoca almond fudge, chocolate peanut butter, etc. Still great after all these years.
For my daughter's birthday party, I ordered a frame cake with a neon theme. The owner was incredibly nice and kind, showing me different colors and explaining the cake thoroughly. Needless to say, we absolutely loved the cake! Thank you so much!
If I could give zero stars I would. They have terrible customer service. I over heard this and it made me leave: This week’s deal was $1 kids size ice cream. A woman brought in her two kids in to get two kids cones. She orders them, goes to check out and it was $6. She inquired and they told her the deal was one per order. She seems crushed. She only had one phone, so she could only get the deal once and they were not very nice about this. I ended up walking out and going else where. I hope they learn that it’s important to be nice. Even when they have to stick to the “rules.”
This is a wonderful location they opened up! When I came everything was sparkling clean. The furniture was modern and comfortable to relax and have my icecream. I got a pecan vanilla flavor and it was amazing! The small size was perfect and more than enough icecream for me. The store attendant was also welcoming, kind and helped me quickly.
BEAUTIFUL STORE AND GREAT CUSTOMER SERVICE