Baskin-Robbins

I came to this location today (4/16/23) to redeem the $2 coupon I got from T-Mobile Tuesday and they said they didn’t have any milkshakes when I asked for one. So I asked if they had any smoothies and they said no. They only have stuff for Dunkin Donuts. So what’s the point of them having the sign outside that they’re Baskin Robbins too? Smh

This place belongs in the bottom of a pit. The service is bad and I even had to write a complaint to corporate after I tried redeeming my coupon here, which was perfectly valid, and the employee ended up marking it as redeemed and told me that the coupon isn't valid. Last place I would go to if this was the only Dunkin Donuts remaining in Queens.

我今天下午四点买的，晚上想吃打开来是这样！恶心

New management and I LOVE IT , spoke to the manager herself she’s very young and very friendly and she has her team together! I been coming to this location for 5 years and I’ve never seen the store like how I just saw it. Keep up the great work!!!! Great energy

“Can I have a 2 scoop Sundae”.... “Im sorry sir but we don’t have Sundaes”.... It’s Baskin Robbins, how can you have Ice Cream but not serve sundaes?

Yummmm