Baskin-Robbins

I came in right as they closed and wanted to leave a big tip for still serving me. I couldn’t tip more than 5$. Said “maximum tip exceeded”. This is horrible to your staff!!! I am so disappointed. Their service exceeded a 5$ tip. Please change this! Your staff stayed open to serve me and make your business more money!

This is honestly the first review I've ever written: I've been to every BR from SSF to Mountain View, and this one is my favorite. (Owner and employees are great) However, I went today to take advantage of it being the 31st. Alas there was a note stating they wouldn't be back until 1:40. Bummer, but that's the way it goes. Took a photo of the note to send my neighbor (I was grabbing him something also) and was sending him the photo when the young lady inside rapped on the door. I asked if they were open and was informed in quite the "bratty" tone she was on her break. She marched off and shot me a "bratty" look and disappeared in back. I don't know if she was having a bad day, her coworker didn't show up or is a Detroit Lions fan but this really isn't the attitude to have in a service industry. I wish her a better evening.

They made a mistake on a custom order and would not refund my money. I enjoy the location and continued going to them. Only to have them make a big mistake on another custom order, without making it right. Both occasions involved the owner.

Great ice cream cakes. 10 out of 10. Really appreciate the attention to detail, great flavor, and quick turnaround time.

Always understaffed during hours when people usually get ice cream. Worst part: It’s not possible to place an order for pickup. I cannot name another business that won’t let me place an order for pickup. Maybe my bank and Baskin Robbins? BR, you need to get your act together.

cool place ngl

ICE CREAMMMM :DDDDD

Amazing experience. Vicite este lugar con mi hijo y el dia de hoy fuimos atendidos por dos señoritas super amables. Este lugar siempre es bonito pero hoy fue uno de los mejores dias. Muy a gusto la pasamos. Incluso mi bebe termino su elado en la tienda.

This place is okay, the ice cream is fine though the prices are insane! Almost $8 for a milkshake! Overpriced if you ask me.