Baskin-Robbins

The server was on her phone, started our order then after we ordered took her time to go and get her phone..We were told the ice cream was too hard to serve. (Huh?) They had no hot chocolate, the coffee was horrible, no peppermint for the peppermint latte and the donuts that were left were stale and crusty. Do not recommend :(

Good

Staff is unaware of promotions and don't care to learn. I went for the Halloween ice cream promo of $1.70. I had an email sent with it. The kid scooping was unaware of the promo. The lady in charge said she would take care of it. They were out of many flavors. There was an empty container of the Reece's pieces in the freezer. I was surprised they left it there. Not all ice cream had labels. I got the 1 scoop of the featured flavor. It rang up at $2.94. I tried to show her the promo with the advertisement. She didn't care nor want to learn of this promotion. I left empty handed. Poor customer service and shabby presentation of product. .

Arrived here at 8:10 on a Thursday & they were closed. There was a car full of giggly kids leaving the lot with a box of donuts. Open sign on, Dunkin & Baskin CLOSED. Went to Carvel & was not disappointed

Supervisor is mean and instead of correcting their workers she blaming off duty employees ended up getting my refund

Ordered ice cream , didn't have what we ordered, most of them out, they had no spoons , when asked to speak to the manager was told that the manager was not in. Staff don't really care about the store , asked for chocolate chip and pralines n cream I have no idea what I was given but it was not what I had asked for . Ended up just throwing it away . Worse experience ever . Too bad I can't give less than one star

Terrible service!!! One person behind the counter for Baskin Robbins and Dunkin donuts, the wait was Ridiculous!!!!!!!