Horrible service. DO NOT ORDER ONLINE. Twice I ordered ice cream. I spent close to $60.00 on these orders and both time the wrong flavors were delivered. I tried calling and the phone just rings. HORRIBLE HORRIBLE HORRIBLE SERVICE !!! Order at your own risk!!!!
constantly place an order - never get the order ever or its just the wrong items ordered icecream and got ice coffees instead - they claim constantly they "don't have icecream" somehow a place that's main selling point is icecream for some reason they never have it
placed a doordash order and did not received what I ordered. tried to call store and no answer. left message on voicemail and still no one called me back. I spent $65 to get whatever they wanted to send me and several very upset children. Will not order from them again... terrible service
The staff is very VERY disrespectful. I am a woman who walked in this store with my 3 kids....and just because I asked to see the different types of ice cream cakes, the worker was rude and yelled at me (as of i was a child) to get on the line. Making some weord gestures, loud tone and all. Totally out of line. I asked to speak with a manager, and his partner identified as such....tried to play it off....showed me the cakes and then tried to bribe my kids by giving them free munchkin donuts. Digusting and very disturbing that he felt the ok to speak to a female customer in this manner. But if its a customer who would've approached them like that...then its wrong. I WILL NEVER STEP FOOT INSIDE HERE ...felt threathen and violated for no reason at all.
Placed order online couple months ago, came here and it was closed Never got my money back
Great atmosphere inside. Ordered here on October 1st from postmates.
I live in the area and today was my 1st time going there. I know.. Crazy, but the donuts were fresh, my kids liked the ice cream. The only issue we had, was the latte and ice coffee. They had a weird taste to it.. My daughter said hers had a salty taste to it. I did go back to the counter and they made new ones with no problem, which did come out way better.