Baskin-Robbins

Was recently there and was making line for about 10 minutes and they kept serving people behind me even though I would raise my hand saying I was next, they even made eye contact with me and it was like they were ignoring me. I just left and went to a different better location.

Young filipina is very rude. The other girl was just standing around while we waited 5 minutes. We ordered ice cream in cups. Paid and asked if we could get cup covers. She placed them on the counter for us to place them on the cup. We were the only customers and we had our hands full. Huevonas smh…

Luke warm ice cream no thank you! Why today merchants charge so much for completely terrible quality?!? It’s just sad just about every major chain that produces food and services are below average at best. I won’t ever come back to this place.

So much for customer service. My husband showed up at this location at 9:50pm and asked for 3 scoops of ice cream (chocolate mousse and baseball nut) the lady at the location told him she could not serve him those flavors because they had put them away already. My husband told her they close at 10pm and that they should be able to serve him if they have the flavor. Lady refused. Once my husband asked for managers name and number or owner information. Lady went to the back and got the ice cream but was very rude and started slamming the ice cream. Employees should respect open hours if it closes at 10pm then close at that time.

Never felt SO RUSHED getting ice cream. I was being helped by a tall, dark skinned, foreign-looking man with an accent who looked like in his 50s. I was trying to ask for the smallest cake. This guy had pointed out to the ice cream cake that was 3 - 4 servings when I clearly saw the smaller, personal cake to the left of me. I told him, "On second thought, I'll just get 3 scoops of ice cream instead. Before I was rung up and checking out for my order, I asked if there were any discounts since it was my birthday. He said I would have to download the app to get the discount applied. Since I got the vibe he was rushing me, it felt like he wanted me to get the hell out asap. Nope, he didn't give me the time to download the app and apply the discount, even being nice to the guy ON MY BIRTHDAY. I've never dealt with so much poor customer service at an ice cream shop. You're supposed to make the customers feel HAPPY with their order, not make it look like you just want to make the sale. Looks like I won't be coming back to this location... EVER

Friendly staff!! Came to see if they can do a Mario Brothers cake they help me right away.

Good ice cream, nice service, good cakes. I love some of their monthly special flavors.

Ordered banana split,there was no ice cream in it just whip cream noticed two girls working there giggling call for mrg had to track her down the irony in all this is I Ordered online religiously.I will contact corporate office for when I uber eats I never had a problem felt as though I was prelude by all parties involved.

Five star trinity

Girl with glasses 9:52pm said they were closed and that it was 10pm on her register. While there was still customers inside getting helped. Very rude…