Baskin-Robbins

The customer service was terrible and the store had smelt disgusting like I was in a wasteland. The worker had given the most rudest look when we had enter the store. After that when we where ordering she had kept laughing every time I said something, it felt like I was getting mocked. This place is disgusting but the worker is even more disgusting

These other reviews about the staff and cleanliness are spot on. As soon as we walked in we noticed all of the tables had chairs stacked on top of them which implies, "you're not going to eat your ice cream in my store!" Then we noticed the guy behind the counter. He's wearing a slightly dirty tank top t-shirt and looks like he just rolled out of bed. As we stood in line waiting to place our order, we started noticing the grunge and grime all around the store. Then, I start thinking, am I really going to eat anything that this guy serves up to me? And, I'll have to eat my banana split out in the car? Oh never mind, it's really not my day for an ice cream treat so we walked out.

Updated: Apparently, they close 45+ mins prior to their posted closing times. It seems the only reason they are rated above 2 stars is the "5 Star" reviews they received three and four years ago. It's hard to believe things changed that much during that time. Previously: I've given this shop a few opportunities but the only consistency is my disappointment. I do like having the occasional hot Fudge Sundae but they don't seem to know what Fudge is... that or they use it interchangeably with syrup. On a previous visit I ordered a Sundae and I received syrup without them even notifying me that they didn't have Fudge. On 6/1/22, I gave them another shot. They didn't have my preferred icecream so I requested something else as a milkshake...well they didn't have milk either. Given my previous experience with the Fudge thing, I asked if they had Fudge. I was told that they did so I picked a 3rd option as a Sundae. When I received the Sundae, can you guess what it didn't have? I'll give you a hint; it rhythms with Budge...as in, I've decided not to return and in that decision, I won't budge. Another issue seems to be sporadic hours. I don't go there often but I've approached a few times during normal business hours and they are closing up for the night. I was tempted to give it 1 star but if you're flexible on when you go and what you prefer, it's still your typical BR icecream.

This is the second, and last time I come to this location. I didn’t want to leave a bad review the first time because I wanted to give them another chance. When I first came here the employees have not a lick of customer service, bad attitudes. Dirty tables, and now I come here the second time and the store says they open at 11am, no one is here, and it’s way past 11am. This store either needs complete new employees that actually have customer service skills, or to be closed down.

Horrible services, very dirty inside, out off inventory, no sugar cones or waffles cones, no brownies, will not coming back

Employee was rude, talking behind our back as if we didn’t hear and the store smelt like rotten eggs

Terrible place to get ice cream place was a mess and the employees working there were arguing because they didn’t want to serve us there was ice cream all over the place and it was just disgusting

They’re the worst staff members. I paid $18 on DoorDash, not including the tip and they sent me a fake receipt and wrong order. They’re supposed to be open for the next 2 hours but yet refuse to answer my call. They know what they’re doing. Whoever is in charge of this store needs to quit or be fired and a new set of staff should start fresh.

I went today and they are permanently closed this is upsetting for my children.