Employee named Natalie solved a problem with a milk shake order and went above and beyond to make sure customer could get their order. I thought only MacGuyver could do stuff like that.
The crew working on 5/21/23 at 8pm were helpful, kind, and absolutely hilarious. They all deserve more money. Fantastic costumer service.
The crew working the night shift on 5/21 at 8:15 where amazing and made amazing customer connections and made us all laugh
Encountered an amazing group of people working tonight! They improved my evening with amazing attitude and great service.
Staff was so rude and acted like it was SUCH an inconvenience to check the balance of my gift card when there was only one other customer in the store. Attempted to lie and say that it wasn’t possible to check my balance until AFTER the food has been rung up. I work in food service too, I know how gift cards work. Then proceeded to roll her eyes and speak condescendingly to me after the simple function was done. If you’re so inconvenienced by dealing with people, then maybe don’t work with the public. Nobody wants to deal with your bad attitude.
Great service. Lots of different flavors of ice cream to choose from.
Just swung by this BR with a sweet tooth. The manager gave me two scoops for free! I was certainly willing to pay, but that was a blessing!
I ordered one thing and they have me something completely different because they "didn't have the right cup for what I ordered". Completely unwilling to rectify the situation. Not only that, what I ordered has no nuts, and what they have be did have nuts. What if I was allergic? The staff didn't seem interested in helping at all.
Showing open but they claimed that they don’t open that side until 2pm