Whoever was working while I was in there wiped his nose and then went to scoop ice cream for us. I walked out of there in disgust
Dry ice is not available for Ice cream cake delivery. No bags are available to carry your cake. The children working there could not care less. This seems to be the case at most locations.
To the owners of this location Silas (sp?) Is a star employee!!! He over heard a random comment and went ABOVE AND BEYOND to make a customer happy! Rare find these days but he is someone you want to keep in your employment because he will be a big reason customers come back.
Had such a great experience. We've been so disappointed in dairy Queen the last few visits that we decided to drive out of our way for Baskin Robbins. The employees were SO friendly, made small talk, offered samples and suggestions - it was awesome. The store was clean, the ice cream was great - we will be back :)
Icecream is good but pricy
We ordered an ice cream cake for my daughters birthday and selected 11am pickup, which is when the store opens. My husband went and waited for over a half hour for the store to open. No employees were there and our daughter came sitting inside. So disappointing. He finally just left and we have to figure out a new cake in a few hours. Sadly, my daughter had her heart set on the basking ribbons one
Cooper is a very polite, efficient, and patient! He was working alone on Friday night and had a store full of eager customers! He is simply amazing!!! Thank you so much!!!