There was a homeless man sitting outside, so I felt awkward parking my car and going inside for ice cream. I went through the drive-thru which wasn't much better. I ordered a sundae, but didn't get a spoon. So I has to ask for it. And my sundae didn't come with a cherry on top, even though I asked for it in the order. Great!
EXTREMELY RUDE. Ordered at the drive through and got verbally abused. I will never go back.
The staff is very nice at this baskin & Robbins but it never has hot fudge with all the fixins like most Ice Cream places have. They always say the hot fudge maker is broken. This isn't just sometimes this is usually always. You would think an Ice Cream polar would get their act together.
Always an issue each and every time I give them a try. Either they don't have a product as advertised or there is an issue with the product they actually do have. Today I ordered a waffle cone with 2 scoops of a flavor thet rarely have and the waffle cone was stale and inedible. The manager (shift lead) gave me a refund but was very unapologetic about it. Really feels like the staff doesn't take pride in their product or service.
The person working here was nice but they have no toppings so if you go in expect only ice cream