It’s ice cream so I had to give it two stars . Otherwise this location is the worst ice cream place I’ve experienced outside of an amusement park environment . The service was so disagreeable I didn’t want to buy ANYTHING . When asked about any suggestions for flavors the absolutely disagreeable disgruntled attendant was of no use . I specifically asked what her favorite was and her response was “ I’m not supposed to eat ice cream” , my reply “ can you give me any suggestions as to good flavors? “ . I got an eye roll and further disagreeable attitude. I understand you aren’t supposed to eat ice cream , but for goodness sake it’s your job to help customers. Her miserable attitude was the start , one of the people in my party ordered a shake . Instead of starting the shake as soon as he ordered she was too lazy to get that going she felt like it was appropriate to wait till everyone had our orders and started eating to even even begin his shake so now the people who ordered after us have to wait extra long to even order because she was to lazy and miserable to start a freaking shake. Not to mention the out of date corporate design and drop ceiling fluorescent lighting this place feels like you are stuck in a lunch room cafeteria from the 80’s with an angry lunchroom lady attending the counter , avoid at all costs . If she is too lazy to even try to help customers I can only imagine her cleaning practices at the end of the shift.
No one ever answers the phone here
They don't honor specials on the app. Banana split day is not a thing and employees don't seem to have flexibility to honor those promotions. Hours are not listed correctly on google.
My mom wanted a quart of her fave ice cream so we stopped here this morning. Turned out they didn't open until 11 but we were there around 9:30. A nice employee saw us sitting in the parking lot and told us we could come in. That was so nice of her!
How awesome! So, I just called to see if they would have a specific ice cream cake available, but no one answered. To my surprise, I was immediately called back by Raven. She was extremely polite and helpful and told me what she had on hand. She took my order and I paid for it over the phone. She made sure to get it out of the display case and put it in the back for me to pick up in a day or so. Thank you Raven for being so awesome!
My experience here was quite good. They had a few new ice cream flavors that the staff recommended for us to try, and they were fun and engaging during our visit. The let us try whatever we liked and made some recommendations for combinations of different flavors.
Got a handpacked quart of baseball nut, plus 2 pre-packed quarts. The young lady who was behind the counter was very friendly and super efficient! She REALLY packed that ice cream into that container! Definitely going there again.
This is the only Baskin Robins that has my favorite flavor every day! Icing on the cake! I absolutely love it I also love the employee's at this store.