Baskin-Robbins

I been there few times this past months since they got really nice flavors and hit the spot in my pregnancy cravings. So good that the same day I was discharged from the hospital post partum I go to get my ice cream. There are really nice girls attending in front. This brings my childhood memories back.

This place has a lot of flavors to choose from. They will let you sample the flavors to help you decide! I got a sugar cone dipped in chocolate with sprinkles and two scoops of ice cream: java chocolate fudge and the fat free vanilla !! The fat free vanilla melts a lot faster.

A classic Baskin Robbins. As usual, you can try a few samples to help you decide on a flavor. I got the birthday cake flavor as I’d never tried that here before. It was enjoyable :)

This is twice that my experience has been horrible in the last week. First of all for 44 years of my life when I get a ice cream cone, there’s actually ice cream in the cone they’re just taking a scoop of ice cream and barely setting it on top of the ice cream cone to where a soon as you walk outside, it’s hot so it falls off so I asked them to press it down a little bit more so he shoves it down so hard that he breaks the cone, then hands me a bowl when I ask about the broke cone I get to the cash register and ask why can’t my ice cream cone be made correctly and Can she hold it so I can get my money out because I’m by myself she said the thing for the cones is broke. I don’t know what to tell you so now I’m eating a bowl of ice cream with the cone sticking out I wanted an ice cream cone!!! Horrible customer service! No gloves or hairnets are being worn! And just rude!

Always good on dessert and ice cream cakes!

Hello Samantha, Case #11586046 Thank you for taking the time to contact Baskin-Robbins. We are sorry to hear that you had a bad experience at the Baskin-Robbins restaurant in Greenwood, IN. We will alert our field operations team immediately to let them know what happened, and we have requested that a store representative follow up with you directly regarding this issue. Please allow two business days for the store representative to reach out and ad and it’s g the situation. If you do not receive a follow-up after two business days, please reply to this email to let us know. We have very high standards for guest satisfaction, and we are sorry that the restaurant let you down. We hope you’ll give Baskin-Robbins another chance and come back again soon. Thanks again for taking time out of your day to let us know. Bileidy Support Center Coordinator Case #11586046 I never got a response & I’m still waiting and it’s going on day 15.