I have been going to this location regularly for almost 10 years: the experience I had today was terrible. The person serving customers today was extremely rude, impolite and racist. Owner please spend time in hiring the right folks with basic common sense
I ordered a Turtle Pie as the requested Burthday Dessert for my husband. I ordered the pie at the store a few days ahead of time. When I went to pick it up I was given a Pralines and Cream ice cream pie iced with something white instead of the Fudge that was in the description and what my husband wanted. At this point it is too late for the error to be corrected. They did apologize very nicely, but I would strongly suggest that you check to be sure they know what you are ordering when placing an order -- do not assume they will make what their website describes.
Baskin Robbins delivers a fantastic ice cream experience. The wide variety of flavors, exceptional quality, friendly staff, and inviting atmosphere make it a go-to destination for ice cream lovers. Truly a five-star treat!
Gave my kids sorry size scoops of ice cream (kids size) then charged me for 2 double scoops of ice cream and argued with me about it.
I have always loved Baskin Robins! This place is welcoming and pleasant!
I love Baskin Robbins but every time I order through DoorDash the way I order my ice cream in person my order is always wrong. And it’s not complicated, I literally ask for a side cup of sprinkles. So instead they won’t put the selected topping on my ice cream, they just give me a cup of sprinkles or they give me the topping and no side order. It’s really annoying and I feel like I’m wasting money on delivery fees.
The sign says closes at 10 pm. We get there at 9 pm and we can see the workers inside. They lock the door and then turn off the lights as they see us walk up to the door.
Every time I come here the experience is always mixed. Customer service isn't the best, and there has been more than one occasion where I've been given small sizes. Prices can be pretty expensive as well. The pints of ice cream are probably the best for the price.