Guadalupe, ,Shaley and Ally welcomed me with big smiles.. everytime I come to this location I’m Always greeted with a smile.. no matter if it’s busy or slow.. . BR is lucky to have them on their team.. kudos to everyone that works at this location!! (if I misspelled there names I’m Sorry)
The ice cream is great! If it wouldn’t be for that I would nott in a definitely no way go to a place where the hosts are…..with an attitude of “your presence bothers me!” One of the ladies with her earplugs, called her 7 times in different ways no reaction. The other one was bothered by my question “where should I order? Here at the cashier or at the other window?”- and that was to make her job easier or to know where to stand. The education that this location offers is rejecting. Where parents lack in providing good values and principles ; the company or owner should step in. Nobody called them to come to work, they applied; if they don’t like it they can leave. We the customers aren’t responsible for their inner happiness or decisions so please find something that you like and make everyone happy starting with you.
Awesome customer service.
Bad customer service. Of course the African American young lady couldn't hear because she has ear phones in with attitude. Need customer service training
Not recommended at all. I went here after sundown and the parking lot was VERY dark. I understand the business isn’t in charge of the parking lot but I definitely questioned overall safety going here after dark. The people who worked there seemed like they hated being there and they didn’t wear gloves when serving the ice cream, GROSS!
It was my first time going, so I didn’t know how to use the free scoop coupon and the guy just stood there with a face. Didn’t say anything until he said what do you want with an attitude, wouldn’t show me the different flavors until I just picked whichever one. Very poor service
Love this place. World class chocolate is the best but they have a freezer down so there selection is really low right now. Drove 15 minutes to find that out, really disappointing. Also need to get that open sign fixed.