Went to buy individual ice cream cups for family of five. There was no chocolate ice cream, jamocha ice cream, or cookies and cream. They should've told us they were out of so many popular flavors. After navigating ordering alternative flavors, I go to pay with a gift card and they tell me gift cards for Baskin Robbins is not working. Just a comedy of errors at this location and so now they have lost a long time customer. Customer service is definitely lacking and some additional training is needed.
We ordered 2 cakes, one for my 50th birthday and one for my family. Both same size each with different stuff written on them. They called a could couple of days before to confirm what we wanted written on them. The day we picked them up we got 2 different cakes. Neither one had anything written on them and one was decorated incorrectly. They said they were confused and so they didn't decorate them. We had no time to wait and try get the mistake corrected because we had family waiting at the house. This was very disappointing. Won't be going back every again. Also they were very unapologetic about the whole situation which was a slap in the face. Bad service makes good food taste bad. Guess we will go somewhere else next time.
October 15 750pm 3 yung ladys working and they wer ro slow was the only costomer
Polite people, and so patient with my indecisiveness. Helped me make a decision based on what I like! Thank you for the great service!!!
Came in for a two scoop on a waffle cone. Staff was very friendly and the place is very well kept.
Hubby decided to take me out for ice cream on this beautiful day! 3 scoops of World Class Chocolate for me and one scoop of Butter Pecan for him. Yes, I finished first!!
I like this place coz the staff is great, friendly and hardworking... There is No wow factor about this place so i gave only 4 stars...