I've been ordering the same thing at BR for 30 years. Mocha blast made with jamocha almond fudge ice cream. Today I was told " it's made with vanilla, I can't change what flavor ice cream to use." This is ridiculous.
We've been there four times in the past two to three months for a Cappuccino Blast and they say they can't make it because something is broken. You would thing that the business would've already fixed whatever was broken in three months? Then today we couldn't understand why she couldn't make it because she was just laughing so hard. I don't think we'll be back to this location & we come from Marysville just to get these drinks as a little treat from time to time.
The lobby says you close at 10. We were there at 9. You should be open instead of standing outside smoking.
Prices are high, and they don’t give you as much as they used to, the cones weren’t filled in the base, and they were stale. Very disappointed this visit
The icecream is freezer-burnt. I told the guy I didn't want any freezer-burn and he gave it to me anyway. Then he was going to give me more and I said it again. He just stopped filling my cone and handed it to me half empty ( A very loose scoop) the cne was way to stale to eat. My husband ordered a Sundae with no nuts, but the guy put nuts anyway. Also, there aren't 31 flavors, but only 16. I wanted black cherry but they only had standard flavors.. We won't be back
Stopped for an ice cream cake, all they had were Polar Pizzas. Rang up $99.99 instead of $35.99. Waited 10 min for them to fix the price. Sang Happy Birthday at home, cut it and got more too sugary cookie than ice cream (it was 1/2 inch thick ice cream) When I complained they gave me 6 donuts!! Don't waste money there.
Understaffed but Reggie was friendly and quick with our drinks.