Baskin-Robbins

good custmer sevice

Love the ice cream, however very disappointed with not supporting customers needs. My 9 year old daughter needed to use the restroom after eating her ice cream, only to find out that both restrooms said out of service. Then we see the staff member walk out of the restroom room, still shaking her hands as to finish drying them. I ask my daughter to check with the staff and see if she could use restroom because clearly the staff just used the restroom. My daughter said she had to go really bad and could not wait. The staff member stated to my daughter that there water is shut off. Very disappointed with this business practice because clearly your water is working. I will not support this business any further. My family loves baskin robins, so we will make the trip to the Herndon and Clovis one.

The staff here is excellent! They are kind, considerate and efficient. I had a medical emergency while there and they took care of me and the situation as if they were family. I thank you all from the bottom of my heart.❤️

Not very friendly

Very good ice cream

It says it close by 10pm but I always see them closing before 9:30pm.

Two stores in one, which seems common with Baskin Robins and Togo's. This location has decent traffic and the three girls handling both do an outstanding job with customer service. Super friendly and polite, I'll be back!