Baskin-Robbins

Bad dirty nothing in stock

Came for ice cream at 8pm, was told they could "literally not sell icecream" o_o What does that mean??? You're an icecream store??????

Rushed us while ordering even when they weren’t busy. This location is always “out of everything” I understand with Covid some places are low on supplies but even before Covid this location has been terrible. They’ve even yelled at Uber Eats drivers while I’ve been in here or I hear about it from Uber Eats drivers. So sad.

Please don’t go to this store and try to get the non-dairy ice cream because they do not care if the dairy ice cream gets all mixed in with it. Dairy allergies are very serious and they should take it more seriously.

Went there this evening at 7:30 and we were told that the ice cream was not available as on Sunday they close it down to clean the cooler. What the heck is that all about. After reading all of the reviews I now understand just how poorly run this location is. And judging on the lack of responses to the reviews it is obvious that management/owners could care less.

Worse looking ice cream …. Iced up and dirty looking. Associate was like talking to a zombie. You all need a big improvement there.

This Baskin Robbins was just gross. We asked for toppings: m&ms or sprinkles, anything... and he said ALL of the toppings were old and he didn't recommend them... they were out of chocolate and Reeses. Asked for a spoon and a bunch of the plastic was coming off of it and it clearly had food or something stuck on it. I literally wanted to just throw away the ice cream after we left. After a few bites we did. The employee was friendly but the place just seemed dirty. Get some fresh toppings and give the place a good scrub down!

DON'T ORDER A CAKE FROM HERE Ordered a birthday cake (Ice Cream Pizza) 3 days in advance. Received confirmation email of the order. Showed up to pick up our cake only to have them say they did not have what they needed in stock to make it. No cake, no explanation on lack of communication, offered me nothing to help fix the situation. Worse yet the girl working the counter was not authorized to give me a refund, so they told me I have to come back the next day (not a convenient drive for me) to get my refund. Have tried to call 3 times today and no one answers the phone. I try to give everyone the benefit of the doubt, but this is just awful.

Went to the drive-thru at 9:45 p.m. your hours said that you closed at 10:00 p.m. and nobody was there the store was closed. I even walked up to the door to check your store hours and it strictly said you closed at 10:00 so I am absolutely confused as to why I drove to your location to a closed business. Extremely unprofessional and just makes me feel like the staff wanted to leave obviously not a good place to go