Su atención y servicio al cliente muy pobre. Si tienes una duda y preguntas se molestan. Young people with terrible customer service. Rude staff.
I was going to the beach for my one day off. This store is next door to an eyeglass location which made it convenient. The counter person was nice and assisted with my order. Unfortunately, on the way to the beach I realized that my waffle cone was not edible. How could this be? 62 tomes around the sun and never had a nasty waffle cone. Epic fail of quality control! Spent $10.00 for a dbl scoop waffle and the cone was so stale that I couldn’t eat it. I had to scoop the melted ice cream out with a straw. After my beach time I reached out to the store and spoke to the person that served me that nasty cone. She was unresponsive to the issue, like she was waiting for more information. Weird… There is another B&R just up the street-my suggestion is that if you want enjoy your sweet selections-go up the street.
Fast Uber delivery ! Ice scream is delicious !
Ok so there is this new guy on banana split job and he messed up my order and I spoke with the manager and she said basically they can’t do anything about it and this girl Chelsea was there that day and she said she’ll pay for my order although it’s not her responsibility and she shouldn’t have been punished for Martins actions therefore Chelsea she’s a great employee..
Great little place for sweet treats
Today my wife, my son and I bought and ate banana split ice cream. We have had diarrhea all day. We do believe that what we ate here was definately bad. We will no buying ice cream there anymore.
So today I went here to buy a cake. There was only one guy working. I walked in and other customers followed. Which seemed to overwhelm the employee quite a bit. I had asked if he could right happy birthday on my lo cake. He said there is no cake decorator there. I was like it's just writing. But do to the fact he had a long line. He didn't want to stop and write on the cake. Employers please make sure your store is always equipped with enough employee's to serve the customers at 100% and not overwhelm them. I love this place but now I have no name or anything on a cake I bought.
Muy riko los sabores de sus helados