Baskin-Robbins

3.2
(135 Reviews)
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo

Ratings of Baskin-Robbins

google
Google
3.2
(135 Reviews)

Happy Hours & Specials

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Photos

  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo

Location & Hours

Colorful ice cream parlor chain known for its many flavors plus sorbet & yogurt.

200 E Ohio St Ste 1
Chicago, IL 60611
Monday
24 hours
Tuesday
24 hours
Wednesday
24 hours
Thursday
24 hours
Friday
12:00 AM - 11:00 PM
Saturday
4:30 AM - 12:00 AM
Sunday
24 hours

Recent Reviews

google
Feb 2024
The staff are always friendly and helpful, and the shop itself has a cozy, inviting atmosphere.
google
Nov 2023
Terrible customer service
google
Oct 2023
Food is great! Service was fast
google
Oct 2023
There was a younger black man working (I didn’t get his name because he didn’t have a nametag) & he 1) acted like we were bothering him. We were the only customers in store. He had headphones on and could barley hear us. 2) He rolled his eyes when we asked for cones, and said “that’ll be extra” & my fiancé stated “Okay we’ll pay the extra”. We had ORIGINALLY said we wanted cones when he was ringing us up but he didn’t hear us because of his headphones. After my fiancé said “We’ll pay extra” the employee said “Do we have a problem?” threatening my fiancé. This is the scariest most unprofessional experience i’ve had here and i used to love visiting this 24/7 location on my trips. I won’t be returning. If this is how business is ran there, with one employee barley alert, and willing to start altercations with customers over them asking for service at the job he signed up for, then close the place down. Y’all down need to be 24/7 then. I hope a manager sees this because the employee working on 9/17 at 3am needs an attitude check, a write up and a new job.
google
Sep 2023
Haven't even seen one of these since I was a kid. Ahhh memories..
google
Sep 2023
The guys working couldn’t separate from flirting with three girls who refused to move to see what flavors were available. Then got attitudes like we were inconveniencing them for working
google
Sep 2023
Stood in line 20 minutes, watched 3 people in front of me get ice cream. I made it to the front of the line and ordered a strawberry shake and the staff member said that they were short staffed so the Baskin side was closed. Three men in front of me were all served ice cream. I get it that you may be short staffed, if so put up a sign saying that it is closed when your shift starts and don’t serve anyone ice cream. Serve it to everyone or don’t serve it at all.
google
Aug 2023
Order a 2-scoop Sunday with Butter pecan and strawberry ice cream and toppings. They gave me just a scoop of butter pecan. NO SPOON! And my $7 can of whip cream was missing! How can you screw up something so simple?!
google
Aug 2023
I went to get a sundae,the ice cream was soft. I ask for strawberries and nuts and the employee was to busy on the cell phone.


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