Baskin-Robbins

Got 3 regular scoops today 1.31.24 but didn'tget the 31% off discount. I told the clerk I had the 31% off in the app. They asked me to pay $9. I asked if that was with the 31% off and they said yes it was. So that means my 3 scoops are $12 without any discount?! That's $4/scoop!! I don't think I was given the discount even though I asked for it multiple times. If I DID get the discount, those prices are too high to go back again. Teach your kids percentages so they know if they are getting ripped off or not. My chocolate and peanut butter scoops tasted like chocolate, peanut butter, mint, and coconut. Not a good flavor mix if you ask me.

I ordered a warm brownie sundae but was given a frozen solid brownie. I told the guy at the register the brownie was frozen. His response was “I didn’t make it”. Lovely. His coworker came up and said “you have to ask for the brownie to be warmed”. I was confused because it’s literally called a warm brownie sundae and said as much and the kid rolled his eyes and said I’ll make you another one since it’s such a big deal. Rude. The brownie was still frozen when they gave me the second one but at the point I was too annoyed to complain again.

Continently located and great service. Lots of flavors of ice cream. Their product is delicious as always, the classic BP taste. The employee was friendly and provided great service. Good place for a quick bite. Dietary restrictions: Not much info Kid-friendliness: Very kid friendly

Went in for another quart of my favorite flavor....I will be sad to see cookie monster go..... friendly staff and quick service. Will definitely return!!

This was a complete joke. I called wanting a cake and was told that they only had one size, so reluctantly I ordered it, but when I tried to pay for it over the phone the worker told me it was to difficult for her to do over the phone to just pay for it when I came in. This should have been my first red flag. I went into the store at my appointed time to just sit around and wait for service while one person ahead of me was being waited on while the other workers sat around in the back looking at their phones and sharing post. I know this because I got to watch and listen to them for 32min. Finally after the person in front of me was waited on and the worker waiting on them checked their phone and replied to a couple of messages it was my turn. To my amazement I found out my cake was not ready nor did they know if I paid for it or not??? I asked for the managers name and the worker gave me the name of a Island in France. I just had to laugh out loud and asked her again their name and then was told that the manager travels a lot so it would not do any good to call. This all happened 9/9/23 so please be aware if you are wanting competent customer service do not go to this store.

Lillee is my favorite person at this location. She has outstanding customer service and is always pleasant. I love her!

You get ice cream there. They do a good job.

Friendly service, delicious options for everyone, clean and welcoming inside the building.