Baskin-Robbins

What is the point of having a business phone if no one will answer it smh

Workers here are lazy and can't follow simple order notes that can potentially make someone VERY sick. Ordered two milkshakes through Uber. One oreo one chocolate fudge. Got two chocolate shakes WITH NUTS in them. What if I had a nut allergy and didn't notice? This is the second time we have ordered from them and there's nuts in something that shouldn't have nuts. This is dangerous and unprofessional. Double check your food orders if you walk in and order something.

I went in to purchase a few pre-packed quarts of ice cream and was met with one of the rudest employees I've ever encountered. As the woman approached I said, "Hi, how are you?" She ignored my greeting and asked what I wanted. I find this rude and an unspoken way of saying hurry up. No problem, I'm not here to form a friendship. When I paid for my purchase, without a word, she actually flung the bag in my direction for me to place my items in. I was stunned. I'm not opposed to bagging my own items, I'm stunned that she snapped a bag at me. Her actions tell me that she doesn't want my business. Maybe she has a problem with customers of certain races or ethnicities. In either case, rest assured, I will never patronize this business again.

Wors service ever. Working hours are allover the place. They have a schedule posted that is not being followed. No customer service at all, if there will be something worse the one star but is not

The place is clean covid friendly. the staff changed gloves after every customer.

I went to try the new cappuccino blast because I saw an advertisement for it on Instagram saying I can add a scoop of any ice cream to my cappuccino. The man behind the register (Abdul J) was not only extremely rude( he was rushing us and was not even listening to our order so we had to repeat ourselves) and messed up our order after saying it 4 times (my sister ordered a waffle cone with 1 scoop of “mama’s making cookies and 1 scoop Icing on the cake with gummy bears on top, she got 2 scoops of mamas making cookies on a waffle cone instead, no topping) and told me I can only have vanilla. Not to mention that his way of getting customers attention to give them their order was to aggressively bang on the counter.

Wanted to taste a advertised latte

Great ice cream