Baskin-Robbins

The worker was sick and had no gloves on

AVOID LOCATION — Visited here (Ooltewah, TN) on 10/15/23 and there seemed to be only one person working. He scooped the ice cream without gloves or a napkin. When he came to the window he had a bleeding blister on his mouth and a huge booger or snot hanging from his nose. Be careful eating here it’s not clean and they might be stealing your card information. To be honest this location needs to shut down it’s gross.

They are always out of everything I want. No cookies and crème, we don’t have this drink or that drink. I stopped going after the 2nd time this happened. I can buy a tub of ice cream for less than two items there.

I have came to this location several times and they are always out of toppings and the waffle cones are stale.

Every single time I go by here they are out of so much. They don't know how to do discounts. They are always out of mangonada smoothies and this time they were out of all smoothie mix. A few months ago I was told this was all getting taken care of but apparently not. I can go to any other Baskin Robbins in the area and get what I want but never the Ooltewah location.

Baskin Robbins still has the best ice cream in the U.S.A. Staff was friendly and helpful!

Staff was very kind and courteous to us. Honestly, I prefer Brusters, but this was a nice change. We enjoyed our visit