I’ve been living beside Basil Box for many years. However, I seldom buy food from there. Last night I went there cause we had nothing cooked and Pramila was the person who helped to make my box! Oh my! She is the sweetest, most patient person I’ve met in this industry! Because of her and how she made me feel during my experience I will definitely come back to this place! Yesterday I had a tough day and her kindness totally changed my night!
Ordered BOGO lemon grass chicken and curry tofu. For both boxes, they skimped on the protein and gave you a lot of rice. Never again.
I had the Vegan Pad Thai today with rice noodles and tofu with Thai Iced Tea. The pad thai was excellent, good presentation, large portion and so flavourful! A good Saturday evening meal after a long day at work. The person who took my order order was attentive to detail and the girl who prepared my order and served had a great positive attitude! Good hygienic place with ample seating :)
Zero customer service! We ordered online and when we got there, a guy works there told us there isn’t any order on your name! His behavior was completely unprofessional and rude!
Customer service is always great here! It's conveniently right at the corner of Yonge and Finch. They have lots of different types of meals inspired by different Asian flavors. But you also have the option to build your own box. There's also a bubbletea spot here as well!
Really great experience, Fresh food and friendly staffs. Will go there again. Highly recommended.
I got the basil chicken box. it definitely had a nice kick to it with the toasted chilies. if you can't handle spice ask for no chili.
I placed an order from uber eats and noone came and delivered and when I called the restaurant they said they didnt cared that that was my personal problem and I was charged. This place scams ppl becareful.