UPDATE: After I posted this review, the restaurant owner reached out to me to apologize for the way we were treated and confirmed that he will be taking steps to ensure that this doesn't happen again. I appreciated his outreach and I am confident that he is committed to ensuring a higher level of service at the restaurant moving forward. --------------------------------- Ruined our Father’s Day! We made a reservation for our family (two adults and two young children) for Father’s Day dinner. We requested a seat on the patio in the reservation, as we have a high-risk child and can’t eat indoors. We showed up for our 5:00 reservation right on time, and had to wait in line as they were just opening. When we got to the front, the host acknowledged that they had our reservation for the patio, but told us very brusquely and unapologetically that the patio was now “first come, first served” and they had just seated the family in line in front of us (who walked in off the street with no reservation) at the last patio table. Because they had just opened, there was no chance of another table opening up on the patio in the next few hours at least, so they turned us away. The host literally just rudely dismissed us and told us to leave, without even trying to come up with a solution, or apologizing that they hadn’t bothered to tell us that we may not be able to get a patio seat, even though they had taken the reservation. We ended up wandering around with two hungry, cranky, and heartbroken kids for over an hour, trying to find any other restaurant that had seating open on their patio on Father’s Day, which of course didn’t exist. Finally gave up and got McDonald’s. Despite having had several great meals at Barque before, after this horrible service, we won’t be back again.
I wish there were more businesses like Barque. They serve great food, make great cocktails and they're here for the neighborhood. Kids dine free with the purchase of an adult entrée on weeknights which makes dining out for parents less daunting and more affordable. Their rubs are also great to take home. Please support these guys. They're amazing humans.