While staying at the HGI, I stumbled into the Bar Flamenco and the girl behind the bar, Chloe, was an absolute delight. She made great drinks, was very entertaining and actually made me want to sit and stay awhile. As the only woman at the bar, which lots of women try to avoid, it was comfortable, welcoming and lifted my spirits after a long day away from home. Would absolutely go back anytime. Keep up the great work!
Good service, good food and good drinks. For those complaining about the 18% gratuity included, it's printed on the menu. Will return for sure. Dietary restrictions: Satisfied Gluten free diet
Churrasco is excellent! Have eaten here multiple times, and it has been good food and service.
The food is just ok. The service is just ok. Like I saw on another review they add a 18% tip and they leave a line on the bill to add your tip. I'm a good tipper but just adding it and not letting you know is not ok. Not unless you are in a party over 6. I have submitted a complaint with hilton corporate. Still waiting for a call back from the manager. I will never stay at the hotel again and I make an effort to stay at a Hilton property. That is being reevaluated.
How everyone hasn’t been fired from this place is baffling. Terrible terrible service.
I ordered the chicken empanadas and took one bite and they taste old and told the waiter he still charged me and wasn’t customer friendly!!!! Horrible
I had a great experience here! The food was fresh and very tasty, cocktails were well made, and the service was great! The poor server, Tae, was all by himself, running around putting together go orders, bussing tables and seating guests all on top of serving all the tables... and even still he provided excellent service with a smile! We had the Yuka bites, mahi tacos, Long Island ice teas, and an ice cream Sunday for dessert and everything was very good and the presentation was lovely!
I was given a menu and ordered a water. After that I never got checked on again and nobody was in here. Waited for almost an hour. Horrible service. Did not end up eating because I still have not been checked on.